Terms & Conditions
A legal disclaimer
SYN Detailing Company, LLC (“we,” “us,” or “our”) provides this disclaimer to clearly communicate our policies and limitations of liability. By using our services, you acknowledge and agree to the following terms.
Acceptance of Terms
By scheduling or using the services of SYN Detailing Company, LLC (“we,” “our,” or “us”), you agree to these Terms and Conditions. Please read them carefully before booking our services.
Service Description
We provide mobile car detailing services in Houston, Texas and surrounding areas. Services include but are not limited to exterior washing, interior cleaning, waxing, polishing, and other automotive detailing services as advertised.
Appointments and Scheduling
– Appointments must be scheduled in advance
– 24-hour notice is required for cancellations
– We reserve the right to reschedule due to inclement weather
– A valid phone number and email are required for booking
– Late arrivals may result in reduced service time or rescheduling
Service Location Requirements
– Customer must provide access to water source and electrical outlet
– Adequate space must be provided for our mobile detailing unit
– Location must be safe and legally accessible
– Private property access must be pre-authorized
Payment Terms
– Payment is required at time of service completion
– We accept major credit cards, cash, and electronic payments
– Prices are subject to change without notice
– Additional charges may apply for excessive dirt, pet hair, or special treatments
Vehicle Condition and Liability
– Customer must inform us of any existing damage before service
– We are not responsible for:
– Pre-existing damage or mechanical issues
– Normal wear and tear
– Items left in the vehicle
– Damage due to deteriorated surfaces
– Acts of nature during service
Service Guarantee
We strive for 100% customer satisfaction
– Any issues must be reported within 24 hours of service completion
– We reserve the right to re-clean areas of concern
– Refunds are at our discretion
Customer Responsibilities
– Provide accurate vehicle information
– Remove personal belongings
– Inform us of any special conditions
– Ensure vehicle is operational
– Provide valid payment method
Property Access and Security
– Customer grants us permission to access the vehicle
– We will handle keys and property with appropriate security measures
– Customer is responsible for ensuring vehicle is properly locked after service
Insurance and Coverage
We maintain appropriate business insurance coverage. However, customers should maintain their own vehicle insurance.
Service Limitations
We reserve the right to:
– Decline service for any reason
– Modify services based on vehicle condition
– Refuse service for unsafe or unsanitary conditions
– Terminate service if terms are violated
Privacy and Data
Customer data handling is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Modifications
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.
Contact Information
For questions about these Terms, contact:
SYN Detailing Company
Houston, TX
Governing Law
These Terms are governed by the laws of Texas. Any disputes shall be resolved in the courts Fort Bend County, Texas.